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CUSTOMER SERVICE CENTER
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Here at NTS our Customer Support is available 24/7. We live and work in the towns we serve and our support representatives are located right here in Texas. If you have any questions about your NTS services, please search the information below for immediate online assistance. Or, if you prefer to contact us directly you may use the form to the right of the page.

Report Trouble Online

Service Resources

Internet

How To Change Your Email Password

Video

How to Program Your Remote

Information on Sun Outages

Residential Channel Lineups by region:
Lubbock & West Texas, North Texas, Louisiana

Business Channel Lineups (Private-Viewing) by region:
Lubbock & West Texas, North Texas, Amarillo & Abilene, Louisiana

Business Channel Lineups (Public-Viewing) by region:
Lubbock & West Texas, North Texas, Amarillo & Abilene, Louisiana

Phone

Phone Features Quick Guide

Phone Features Detailed Guide

Audio Conferencing Touch-Tone Commands

Audio Conferencing Account Owner User Guide

Audio Conferencing Moderator User Guide

BILLING INFORMATION

Explanation of Miscellaneous Charges

Pay Your Bill Online

How To Read Your Bill

HELPFUL LINKS

Check Your Email

Find an NTS office near you

View our Policies and Agreements

Test your Internet Connection with our Online Speed Test

 

NTS SPEED TEST

Check your current Internet speed.

SUPPORT

NTS Customer Support is available 24/7/365.

MY ACCOUNT

Manage your account online.