NTS Communications is a Texas-based communications company providing customers with high-speed fiber-optic Internet access, local and long-distance telephone, and digital video services over a single network.

The NTS management team has a passion for providing the best communications services and products to their clients. We strive to keep ahead of developing technology and trends in the industry in order to continue satisfying our client's needs. For more about the members of the management team, see below.

President and Chief Executive Officer

William E. Morrow

Mr. William E. Morrow, also known as Bill, is the CEO and President of NTS Communications, Inc. NTS is the leading provider of fiber-based communications solutions for both residential and business customers across Texas and southeast Louisiana. NTS offers a full suite of services including Internet, managed services, local and long-distance telephone, phone systems and digital TV – all delivered over a pure fiber network.

Prior to working at NTS, Mr. Morrow founded CSIdentity where he ran as CEO and Chairman. CSIdentity, which was purchased by Experian, was the premier provider of global identity protection and fraud detection technologies. Mr. Morrow also founded Grande Communications, Inc. in 1999 and was a founding member of the Board of ClearSource Communications, Inc. Both companies were fiber-based triple play communications companies operating in multiple markets throughout Texas. He also served as Chief Executive Officer and President of Knology Inc., a fiber based communications company operating in the south east of the US.  

Mr. Morrow was honored to win the Central Texas E&Y Entrepreneur of the Year award for his efforts building CSIdentiy into a global powerhouse. He currently serves as a Director on the University of Texas San Antonio Development Board. He has also earned both the San Antonio Business Journal's “40 Under 40” award in 2001 and the Austin Under 40 award for community service in the business and finance category in 2002. He was awarded the UTSA Alumni Association Alumnus of the Year award in 2001 and 2002. Mr. Morrow received his Bachelor of Business Administration in Marketing from University of Texas at San Antonio.

EVP and Chief Operating Officer

Deborah Crawford

Deborah Crawford joined NTS Communications in 2014 as Executive Vice President and Chief Operating Officer. She is a 20 year veteran in the carrier telecommunications sector. Prior to NTS, Deborah held Vice President Positions in Application Development, VoIP Engineering, Product and NMS Engineering. Under her leadership she integrated a nationwide 82 market VoIP network and unified multi-company product offerings. She drove the release of 13 new product launches and collaborated on the evolution of OSS, NMS and back office application development. During her McLeod tenure, she drove the network strategy towards MPLS technology and the release of the MPLS service offering. She devised the company readiness program to operationalize the VOIP network and business practices in support of the initial VoIP product launch; she extended her MPLS and VOIP strategy to modernize the corporate enterprise network and reduced the corporate network annual operating costs by $2 million dollars within the year. Deborah began her engineering management career as the 5th employee of Splitrock Services. As the primary technical lead her responsibilities covered a wide spectrum from network architecture, standards and practices to the recruitment and management of the network engineering staff. Within three years, the company employed 500 + individuals overseeing a 400 node network that supported wholesale ISP customers and nationwide private data connectivity for retail customers. SplitRock was acquired by to McleodUSA for $2.1 billion.

Her previous employers include CHR (2013-2014), Windstream (2011-2012) which acquired PAETEC (2008-2011), McLeod USA (2000-2008) and Splitrock Services (1997-2000). Prior to Windstream she worked at Worldcom (1995-1997), and WilTel (1993-1995). She holds a Bachelor of Science in Electrical Engineering from Kansas State University.

EVP Sales and Advanced Services

Angel Kandahari

Angel Kandahari joined NTS Communications in 2015 and is the Executive Vice President of Sales and Advanced Services. In this role she is responsible for all field sales (both residential and business), account management, business customer care and retention. In addition, Angel leads company’s effort to launch new products from the strategy and concept stage through the full lifecycle of development and deployment. Angel has over 15 years of telecommunication experience which includes many successful product development and deployment efforts to a national footprint. Prior to joining NTS Communications, she served as Director of Product Operations at Time Warner Cable where she had responsibility for the technical aspects of Voice, Video, Data, Managed Services, and Carrier products. Other previous employers include MCI (Verizon), Sprint/Nextel, and CACI International. A PMP certified and a graduate of George Mason University, Angel holds a master’s degree in Organization Development and Knowledge Management, and a bachelor’s degree in Information System Technology.

VP Customer Experience

Roberto Chang

Roberto Chang joined NTS Communications in 2014 as the Vice President of Products and Marketing. Prior to joining the company he has served in Product Development and Management roles in the telecommunications and financial industries. Roberto received Bachelor of Science Degree in Economics from Universidad del Pacifico in Lima, Peru and a Master of Business Administration (MBA) from the University of Texas at Austin.

VP Service Delivery and Field Operations

Michael McDaniel

Michael McDaniel is the Vice President of IT and Operations Product Readiness for NTS Communications. Before joining NTS in 2014, Michael was the Director of Support Systems Engineering at Windstream Communications, where he led the Engineering organization through numerous product consolidations, Engineering and IT system migrations, defined system and network activation automation, and developed an Engineering OSS and Network Abstraction Architecture. Prior to that position, he served as the Director of Product Engineering, where he established a Product Engineering department from inception and led the engineering and system designs for numerous successful launches of new products and technologies. Michael knows the keys to success are strong leadership, looking beyond department boundaries, and understanding how his work affects all of NTS Communications and its customers. He is always studying processes and asking a lot of questions about subjects that aren’t always directly related to his role in the company so he can discover information that will help him modify existing processes that will allow the company to operate more efficiently.

VP Network Engineering and NOC

Jalal Benharouga

Jalal Benharouga joined the NTS senior leadership team in April 2015 as VP of Engineering and Inside Plant. Jalal has over 16 years of engineering experience in telecom and other high-tech industries worldwide. He has overseen many areas of the industry including engineering, product management and operations. Before coming to NTS, Jalal was Head of Operations at du as well as Senior Product Manager and Senior IP Architecture Engineer at Windstream Communications. He has a BEE and MEE from Rice University.

VP Human Resources

Wendy J. Lee, SPHR

Wendy Lee joined the NTS Communications H.R. team in 2000. She is a graduate of Lubbock Christian University and holds the national certification of Senior Professional in Human Resources. She served on the board of the Lubbock Chapter of the Society for Human Resource Management for many years, serving as President in 1998, and was the recipient of the chapter’s “2007 Legacy Award”. She has been an instructor in the Human Resource Management Certificate Program for Texas Tech University's Extended Studies for many years and was a member of the Advisory Committee for that program. Wendy is responsible for all facets of human resource management at NTS. Her energetic, positive spirit and the confident professionalism she brings to her work are a reflection of her dedication to the success of the company and to making a difference in the lives of the NTS employees.

VP and General Counsel

Daniel Wheeler, ESQ

Daniel Wheeler graduated from Lubbock Christian University in Lubbock, Texas, in 1990 with a B.A. in English. He received his law degree from Texas Tech University School of Law in Lubbock, Texas, in 1993. After passing the bar exam, Dan began a general law practice with a small law firm in Lubbock. In 1999, he became a named partner of the firm. In the fall of 2000, he joined NTS as its General Counsel and was named Vice President in 2005. He is a member of the State Bar of Texas and is licensed to practice before the United States District Court for the Northern District of Texas and the United States Court of Appeals for the Fifth Circuit. Since joining NTS, Dan has participated in a number of complex regulatory cases before the Texas Public Utilities Commission. He is responsible for negotiating and drafting contracts, monitoring NTS' regulatory compliance, negotiating disputes between NTS and other parties, conducting general legal research, monitoring outside counsel, managing litigation, and conducting necessary internal investigations. These wide-ranging responsibilities, coupled with the drastic changes that have occurred within the communications industry, have permitted him to gain a unique and in-depth knowledge of the legal and regulatory aspects of the communications industry.

VP Wholesale & Carrier Sales

Coy Highsmith

Coy Highsmith joined the NTS senior leadership team in February 2016 as VP of Wholesale & Channel Sales. Mr. Highsmith brings to NTS over 17 years as an award-winning executive with a success in variety of sales and sales management roles delivering above quota individual and team performance in settings ranging from industrial products and services to IT consulting to telecommunications products and services. Coy is a strong team builder and leader who has been called upon repeatedly to open new markets, turn around underperforming sales operations, and keep teams motivated through financial and organizational difficulties. His management style focuses on establishing open, empowered environments that leverage team members’ strengths. Mr. Highsmith’s previous management roles include Windstream/PAETEC and XO Communications.


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