Technical
Once you join the NTS family, we consider you a customer for life and fully support your communications products.

If you are having technical difficulties, please use the below information and links to contact us so that we can get you up and running as soon as possible.

Internet Service Issues

Internet Support

Telephone Service Issues

Network Control Center:

  • Toll Free: 1.800.658.2101

Video & Closed Captioning Service Issues

Emergency Contact Information

Written Inquiries

  • Vice President - Data Services, NTS Communications, Inc.
  • 5307 West Loop 289
  • Lubbock, Texas 79414

Additional Contact Information