- What is the NTS Difference?
- What products does NTS offer?
- What is DSL?
- How do I read my bill?
- Where do I send my bills?
- Who do I contact about billing?
- How does billing for DSL work?
- Who do I call for technical support?
- ¿A quien llamo para servicio en Español?
- What additional services does NTS offer?
What is the NTS Difference?
Our mission is to DELIGHT our customers with EXCEPTIONAL products and services at VALUE prices.
--Brad Worthington, President
What products does NTS offer?
At NTS, we offer a wide array of voice, data and Internet services to ensure that we are the only communications company you will ever need. Whether you are purchasing services for your business or your home, you will find NTS products and services to fit your requirements.
- Business Products
- Residential Products
What is DSL ?
DSL stands for Digital Subscriber Line. XDSL refers to the variations of DSL technology including SDSL, UADSL and IDSL. Each of these DSL products provides higher speed Internet service than dial-up.
How do I read my bill?
Click here for more information.
P.O. Box 10730
Lubbock, TX 79408-3730
- Phone: 1.800.658.2150
How does billing for DSL work?
Your DSL charges and installation charges are included in your monthly NTS bill.
Contact NTS Technical Support by Phone:
- Please call 1.800.687.5556 or in Lubbock 788.2999
- Monday through Saturday - 7:00a.m. to Midnight
- Sunday - 8:00a.m. to 8:00p.m.
Contact NTS Technical Support by Email:
- Please send an email to email@example.com
- Please describe the problem or difficulty in as much detail as possible. Please leave
your username and phone number so we can call you back.
- New service
Even before you sign up with NTS, we consider you a customer and treat you with the respect and care you deserve. If you have questions, feel free to ask one of our qualified customer care representatives. You are our business, and we will build a plan to fit your needs. For more information about service with NTS, email us or call us at 1.800.658.2150.
You can also contact your local sales office.
- Existing service
As an NTS customer, you are priority one. If you have questions, comments or concerns, contact us. We know how important your voice, data and Internet services are to your home or business, we want to make sure this is one area of your life that is stress and problem free.
For questions about your Internet service, email us or call us at 1.800.658.2150.
¿A quien llamo para servicio en Español?
NTS tiene representantes de servicio al cliente especializados en atender a clientes que deseen consultar en español. Por favor llamenos al 1.800.658.2150 o haga click aqui para mas informacion.
For all other concerns and questions, call our customer care line at 1.800.658.2150.