Once you join the NTS family, we consider you a customer for life and fully support your communications products.
If you are having technical difficulties, please use the below information and links to contact us so that we can get you up and running as soon as possible.
Internet Service Issues
Internet Support
- To contact via e-mail: helpdesk@ntscom.com
- Toll Free: 1.800.658.2101
Telephone Service Issues
Network Control Center:
- Toll Free: 1.800.658.2101
- helpdesk@ntscom.com
Video & Closed Captioning Service Issues
jjames@ntscom.comEmergency Contact Information
- Toll Free: 1.800.658.2101
- Fax: 1.806.788.2916
- E-mail: helpdesk@ntscom.com
Written Inquiries
- Vice President, Operations, NTS Communications, Inc. caryc@ntscom.com
- 5307 West Loop 289
- Lubbock, Texas 79414
