NTS has many specialized product offerings, such as voice mail, calling features and voicemail, to suit your residential communications needs. Each product can be adapted to your specific budget and service needs.

---

Texas Customers

NTS Communications is proud to offer the following additional services for residential customers within Texas:

Voice Mail
NTS offers regular and enhanced voice mail services to its residential customers. This product maintains your mailbox for voice messages. When you have a message, the dial tone will "stutter" to alert you.

• Voice Mail Setup
• Enhanced Voice Mail Setup

Call Management Features
NTS Call Management Features allow you to make the most of your local phone service. NTS offers all standard call management features you've come to expect with your local phone service. Some Call Management Features may not be available in all areas.

• Caller ID Name and Number

  This feature allows you to see the name and number of many incoming calls.*

  When the letter "P" or the word "Private" appears on the screen, this indicates that the caller's phone number has been blocked. When phrases like "unknown name", "unknown number" or "unavailable" appear on the Caller ID device screen, this indicates that the incoming call is originating in an area that does not support Caller ID services.

  How to use:

  On an incoming call:

  1. On an incoming call, let the phone ring twice to allow the Caller ID unit to receive the information.
  2. The caller's name and number will appear on the display screen.
  3. If you choose to accept the call, pick up the handset. If you choose not to accept the call, no action is necessary.

  When placing a call:

  1. When placing a call, to block delivery of Caller ID on a per call basis. Lift the handset and listen for dial tone.
  2. Press *67 (rotary users dial 1167).
  3. Listen for tone, which notifies the user that per call block is on.
  4. Dial the number desired.

  * Before using this feature, users must subscribe to Caller ID and purchase a Caller ID electronic device.

• Call Waiting

  "Receive other calls while still on the line."

  Through the use of this feature, you will never miss an important call.*

  How to use:

  1. While on a call, a small beep or distinct tone will alert you of another incoming call.
  2. Press the receiver hook or flash button to answer the call. When the second call is answered the first call is automatically put on hold.
  3. To return to the original call, press the receiver hook or flash button. You may turn off Call Waiting temporarily by pressing *70 before you make a call (rotary users dial 1170). *70 works only on a per call basis.

  * Note: Call Waiting is on at all times and available on all calls whether they are incoming or outgoing. This feature may interfere with modem use, but can be turned off temporarily as detailed in the "How to Use" section.

• Caller ID on Call Waiting

  "Know who's calling before answering the beep."

  This feature allows you to view the names and numbers of incoming callers while talking on the phone.*

  How to use:

  This feature works just like Call Waiting, except when you hear the Call Waiting tone you will be able to see the Caller ID Information for the incoming call.

  * Note: Before using this feature, you must purchase a Caller ID/Call Waiting electronic device and subscribe to Caller ID and Call Waiting.

• Anonymous Call Rejection

  Anonymous Call Rejection *77

  "Keep Unwanted Calls Away."

  This feature allows you to reject calls from persons who have chosen to keep their number private.*

  How to use:

  1. On an incoming call, let the phone ring twice to allow the Caller ID unit to receive the information.
  2. Lift the handset and check for the dial tone.
  3. Press *77 (rotary users dial 1177).
     • An announcement will inform you if the feature is being activated.
     • Dialing *87 turns the feature off.

  * Note: Does not block out of area, unavailable or unknown calls.

• Three-Way Calling

  "Three people can converse at the same time."

  This feature allows you to talk with two other people in different places - at the same time.

  How to use:

  1. Call the first person to whom you wish to speak.
  2. Press the receiver hook.
  3. When you hear a dial tone, dial the number of the second person.
  4. Once connected, press the receiver hook to connect all parties. For other calls, you must hang up your phone for at least 10 seconds or a three-way call will be set up. You will be charged accordingly.

• Call Forwarding

  "Take your calls with you wherever you go."

  This feature routes calls to a number specified by you.*

  How to use:

  1. Lift the hand set and listen for the dial tone.
  2. Press 72# (rotary users dial 1172).
  3. Listen for second dial tone.
  4. Dial the number to which you forward your calls..
  5. Listen for a confirmation tone, then the normal ringing sound. The feature is now activated.

  How to cancel:

  1. From your phone, lift the handset and listen for the dial tone.
  2. Press 73# (rotary users dial 1173).
  3. Listen for the confirmation tone, then a normal dial tone.

  * Note: If your phone is forwarded you will hear short rings on your phone as a call is being forwarded. You will not be able to answer these calls. You will be able to make outgoing calls. If the forwarded number that you wish to use is a long distance number, you will be charged the long distance rate for each call that is forwarded and accepted.

• Call Forwarding Busy Line

  "Receive your calls even when your line is busy."

  This feature allows incoming calls that receive a busy tone to be forwarded to a pre-designated telephone number.*

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to set up this feature.

  * Note: You will need to call NTS Communications and set up this feature.

• Call Forwarding Don't Answer

  "Get your phone calls even when you don't answer."

  This feature allows incoming calls that are not answered after a pre-determined number of rings to forward to a pre-determined telephone number.*

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to set up this feature.

  * Note: You will need to call NTS Communications and set up this feature.

• Call Forwarding/Busy Line Don't Answer

  This feature allows incoming calls that encounter a busy signal or are not answered after a customer-designated ring time to be automatically forwarded to another telephone number.*

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to set up this feature.

  * Note: You will need to call NTS Communications and set up this feature.

• Priority Call

  This feature allows you to designate one distinctive ring for up to 31 local telephone numbers.*

  How to use:

  1. Lift the handset and listen for the dial tone.
  2. Press *61 (rotary users dial 1161).
  3. Listen for an announcement letting you know whether the feature is turned on or off. A voice recording will tell you how many numbers are stored on your list. Dialing *81 turns the feature off.
  4. If you would like to add the first caller to your list, press *01# (rotary users dial 1201).
  5. If you wish to hear the phone numbers that are on your list, dial 1. After the list is read, a set of voice instructions will follow.
  6. If you would like to add a number to your list, press the # key (rotary users dial 12).
  7. If you wish to remove a phone number from your list, press * (rotary users dial 11).
  8. If you would like to hear the instructions again, dial 0.

  * This list of phone numbers is separate from that of Selective Call Acceptance, Selective Call Forwarding, and other similar services.

• Selective Call Acceptance

  "Receive only your important calls."

  This feature allows the screening of incoming calls through the creation of a list of up to 31 phone numbers from which you are willing to accept calls. Incoming calls from numbers not appearing on the personalized list will receive an automated message stating that you are not currently accepting calls.*

  How to use:

  1. Lift the handset and listen for the dial tone.
  2. Press *64 (rotary users dial 1164).
  3. Listen for an announcement letting you know whether the feature is turned on or off. A voice recording will tell you how many numbers are stored on your list. Dialing 3 turns the feature ON (if it is currently turned off). Likewise, dialing 3 turns the feature OFF (if it is currently turned on).
  4. If you would like to add the last caller to your list, press *01# (rotary users dial 1201).
  5. If you wish to hear the phone numbers on your list, dial 1.
  6. If you would like to add a number to your list, press the # key (rotary users dial 12) and enter the number.
  7. If you wish to remove a phone number from your list, press * (rotary users dial 11). If you would like to hear the instructions again, dial 0.

  * Note: This list of phone numbers is separate from that of Selective Call Rejection, Selective Call Forwarding, and other similar services.

• Selective Call Forwarding

  "Only the calls you want follow you."

  This feature allows you to designate up to 31 phone numbers for forwarding to another phone. When a call is received from a number appearing on the VIP list, it is automatically forwarded.*

  How to use:

  1. Lift the handset and listen for the dial tone.
  2. Press *63 (rotary users dial 1163). Listen for an announcement letting you know whether the feature is turned on or off. A voice recording will tell you how many numbers are stored on your list.
  3. Dialing 83 turns the feature on (if it is currently turned off). Likewise, dialing 83 turns the feature off (if it is currently turned on).
  4. If you would like to add the last caller to your list, press *01# (rotary users dial 1201).
  5. If you wish to hear the phone numbers on your list, dial 1.
  6. If you would like to add a number to your list, press the # key (rotary users dial 12) and enter the number.
  7. If you wish to remove a phone number from your list, press * (rotary users dial 11).
  8. If you would like to hear the instructions again, dial 0.

  * Note: This list of phone numbers is separate from that of Selective Call Acceptance, Selective Call Rejection, and other similar services.

• Remote Access Call Forwarding

  "Change the number your calls are forwarded to when you're away."

  This feature allows you to turn on, turn off and change the number to which your calls are forwarded to from any touch-tone phone. This feature can only be used from a touch-tone phone.

  How to use:

  1. Call the Remote Access number of the Call Forwarding Center.
  2. Follow the steps to enter your four-digit PIN and the feature code to make changes.

• Simultaneous Call Forwarding

  This feature provides a customer who is also subscribed to appropriate call forwarding service with the ability to forward multiple calls simultaneously to another designated telephone number. The designated phone number must have the capacity to handle more than one call at a time.*

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to set up this feature.

  * Note: You will need to call NTS Communications and set up this feature.

• Personalized Ring

  "Know which number was dialed simply by the ring."

  This feature allows you to establish up to three telephone numbers on the same access line and to distinguish between each number called. Each dialed number is distinguished by its unique ringing pattern.*

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to set up this feature.

  * Note: You will need to call NTS Communications and set up this feature.

• Per Line Blocking

  This feature allows you to prevent sending your name and number to Caller ID subscribers.*

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to set up this feature.

  How to cancel on per call basis:

  1. Press *82 (rotary users dial 1182).
  2. Listen for the confirmation tone.
  3. Dial destination number.

  * Note: You will need to call NTS Communications and set up this feature.

• Call Blocker

  "Stop unwanted calls."

  This feature allows you to block calls from up to 31 phone numbers.

  How to use:

  1. Lift the handset and listen for the dial tone.
  2. Press *60 (rotary users dial 1160).
  3. Listen for an announcement letting you know whether the feature is turned on or off. A voice recording will tell you how many numbers are stored on your list. Dialing *80 turns the feature on (if it is currently turned off). Likewise, dialing *80 turns the feature off (if it is currently turned on).
  4. If you would like to add the last caller to your list, press *01# (rotary users dial 1201).
  5. If you wish to hear the phone numbers on your list, dial 1.

• Speed Calling

  This feature enables you to reach frequently used numbers by dialing just one digit.*

  How to use:

  1. Lift the handset and listen for dial tone.
  2. Dial the speed call code.
  3. Press the # (rotary users wait four seconds).

  * Note: You should write your speed numbers down for future reference. This
  information cannot be retrieved.

  Speed Calling 30

  This feature allows you to reach 30 important numbers by dialing just two digits.*

  How to use:

  1. Lift the handset and listen for dial tone.
  2. Dial the speed call code.
  3. Press the # (rotary users wait four seconds).

  How to setup speed dial numbers:

  1. Lift the handset and listen for the dial tone.
  2. Press *74 (rotary users dial 1174).
  3. Listen for second dial tone.
  4. Assign a speed dial code by dialing any number between 2 and 9.
  5. Dial the phone number you wish to set up. For long distance numbers, include a 1 and the area code.
  6. Press the # (rotary users wait four seconds).
  7. Listen for confirmation.

  * Note: You should write your speed numbers down for future reference. This information cannot be retrieved.

• Toll Restriction

  This feature gives you the ability to restrict outgoing toll calls. To activate this feature contact NTS Communications Customer Care.

  Note: This feature blocks:
  1411 1+Area Code + Phone Number
  1900 10-1-XXXX (Dial Around)
  011 International Calls

  How to use:

  Contact NTS Customer Care at 1-800-658-2150 to activate this feature.

• Call Return

  "Can't get there in time?"

  This feature allows you to dial the last number that called you.*

  How to use:

  1. Lift the hand set and listen for the dial tone. If you were holding the handset when the call originally came through, press the receiver hook.
  2. Press *69 (rotary users dial 1169). The phone will automatically dial the number of the last person you called. Call Return only dials local calls.
  3. If the line is busy, hang up. The phone will keep trying to make a connection for up to 30 minutes. A special call back ring will alert you when the connection has been made.
  4. Lift the handset to receive the call.

  How to cancel:

  1. Press *89 (rotary users dial 1189).
  2. Listen for the confirmation.

  * Note: This feature is also available as a per call service billed on a per usage basis.

• Auto Redial

  "It does the dialing for you."

  With this feature, you enter a code and the phone continuously redials a busy number until the line is free and a connection has been established.*

  How to use:

  1. As soon as the busy signal sounds, press and release the receiver hook and listen for dial tone. If you have already hung up, lift the handset and listen for the normal dial tone.
  2. Press *66 (rotary users dial 1166) and hang up. This tells your phone to check the number continuously for up to 30 minutes. A special call back ring will alert you when the line becomes available. (Note: Some phones may not ring with a special tone.)
  3. Once the call back ring has alerted you, pick up the handset and wait for the other party to answer.

  How to cancel:

  1. Press and release the receiver hook. Listen for the special dial tone. If you have already hung up, lift the handset and listen for the normal dial tone.
  2. Press *86 (rotary users dial 1186).
  3. Listen for the confirmation tone or announcement.
  4. Hang up.

  * Note: This feature is also available as a per call service billed on a per call basis.

---

For more information about rates or services available in your area, please call 1.800.658.2150 or .(JavaScript must be enabled to view this email address).